Terms & Conditions
1. Introduction
These Terms and Conditions apply to all services provided by Jonathan Mueller, operating under the trade name Never Sleeps Studios (“the Company”).
By engaging with Never Sleeps Studios, the client agrees to the terms outlined below.
For inquiries, please contact:
info@neversleepsstudios.com
2. Services
Never Sleeps Studios provides video production services, including but not limited to:
- Creative direction and planning
- Strategy and script development
- Video production (filming)
- Post-production (editing, color grading, sound design)
- Content adaptation and distribution
All services are agreed upon in writing prior to project commencement.
3. Project Agreement
Each project is defined by a written agreement, proposal, or confirmed scope of work, including:
- Deliverables
- Timeline
- Pricing
- Revisions (if applicable)
Any additional work outside the agreed scope may incur additional charges.
4. Payment Terms
Invoices are payable within 14 days unless otherwise agreed in writing.
For ongoing or monthly agreements, payments are due either at the beginning (1st of the month) or end of each month, as specified in the agreement.
A deposit may be required before project commencement.
Late payments may result in delayed delivery of final content and may incur additional fees.
The Company reserves the right to suspend work or withhold delivery until outstanding payments are settled.
All payments are non-refundable unless otherwise agreed.
5. Revisions
Revisions are limited to what is agreed prior to the project.
Additional changes beyond the agreed scope will be billed separately.
6. Delivery
Final deliverables will be provided in agreed formats upon full payment.
Delivery timelines are estimates and may vary depending on project complexity and client feedback.
7. Client Responsibilities
The client agrees to:
- Provide accurate information, materials, and approvals in a timely manner
- Ensure they have rights to all provided materials (logos, music, assets, etc.)
- Secure permissions for locations, participants, and required approvals
Delays caused by the client may affect delivery timelines.
8. Content Responsibility
The client is solely responsible for all content provided, including scripts, voiceovers, messaging, claims, and any materials used within the final production.
Never Sleeps Studios is not liable for the accuracy, legality, or potential impact of the content, including any statements that may be considered misleading, harmful, or in violation of applicable laws or regulations.
The client confirms that all content complies with applicable laws and does not infringe on the rights of any third party.
Never Sleeps Studios reserves the right to refuse or discontinue work on content that is deemed unlawful, harmful, or inappropriate.
9. Intellectual Property & Usage Rights
All content remains the property of Never Sleeps Studios until full payment is received.
Upon full payment, the client is granted usage rights to the final delivered video as agreed in the project scope.
Raw footage is not included unless agreed separately.
Never Sleeps Studios retains the right to use all produced content for portfolio, promotional, and marketing purposes, including on websites, social media, and third-party platforms.
10. Third-Party Materials
The client is responsible for securing rights to all third-party materials provided, including music, logos, and visual assets.
Never Sleeps Studios is not liable for any copyright or licensing issues arising from client-provided materials.
11. Approval
Approved deliverables are considered final.
Any changes requested after approval may be subject to additional charges.
12. File Storage
Never Sleeps Studios is not responsible for long-term storage of project files.
Clients are responsible for downloading and securely storing all final deliverables upon completion.
13. Cancellation
Deposits are non-refundable once work has commenced.
If a project is canceled, the client will be billed for work completed up to that point.
14. Liability
Never Sleeps Studios is not liable for indirect or consequential damages.
Total liability is limited to the total amount paid for the project.
15. Force Majeure
Never Sleeps Studios is not responsible for delays or failure to perform due to circumstances beyond its control, including but not limited to weather conditions, equipment failure, illness, or unforeseen events.
16. Confidentiality
All client information and project details will be treated as confidential unless agreed otherwise.
17. Governing Law
These Terms are governed by applicable laws of Greece and the European Union.
18. Changes to Terms
Never Sleeps Studios reserves the right to update these Terms at any time.
